There was a time when you have to drag yourself to shopping malls or have to find some decent clothing for yourself. But despite the helplessness to truthfully duplicate that physical material feel, e-commerce industry has been getting-together its band of loyalists. According to the market research analysis, it has been shown that the boom of the e-commerce websites is likely to slow down – though, it is also not a bad thing. With the present, incredibly volatile, and continuously changing scene in the e-retail industry there is very small room for mistakes, which means that the these companies have to pull out all the stops in order to survive in the online industry. Here are few predictions about what will be the future of e-commerce websites:
- Transfer from Conventional Retailing:
There are many places in the interiors of the country that do not bother to open a store. The save themselves from the electricity bills, staff for maintenance and salesman on whom they have to spend significant amount of money. With their e-commerce website, they only require dedicated online assistants who can look after and run the website at various places in the same time.
- Increment in Mobile E-Commerce
You may already have seen that big giant e-commerce website like Amazon have placed the seeds of mobile e-commerce. But it is predicted that there will be a rapid growth in mobile e-commerce within few years. With the applications becoming friendlier and smartphones becoming a standard, mobile e-commerce is all set to grow as leaps and bounds.
Currently mobile applications are only limited to the companies who are developed and have made big names in the market. Soon we will see mobile devices becoming the primary source for smart, urban and mobile shoppers from secondary source.
- Enhanced Software Execution:
If you see present e-commerce websites, online shopping experience leaves a lot to be preferred. Most of the e-commerce sites have similar pattern and structure; there are 4 to 6 pictures, a small description and a list of prices. With the enhancement in technological advancements, this year we can expect a better look and feel with a more immersive online shopping experience for the users.
- Utilizing Near Field Communication:
The newest attraction with NFC could turn out to be an advantage for the future of e-retailing marketers. With NFC enabled Google wallets, one can easily pay with just one tap. This innovative technology will surely promote online shopping experience to the urban consumers and will change the way of shopping.
- Enhanced Customer Care:
According to a survey, one of the most common fears among the e-commerce retailers is the lack of control among the users and their trust. The perfect solution for them is to setup customer care support desks. This will help ensure that your customers are satisfied and if they have any issue they can easily reach the retailers. Customer lifetime value is important for an e-commerce website’s success and customer support centers are pre-requisites to that.